Index
Anti-Money Laundering (AML) and sanctions
Behaviour & Culture
CFO Services
Compliance
Cyber security
ESG Risk Management
Forensics & Technology
Internal Audit
IT Risk Management
Third Party Risk Management
Data Management
Behaviour & Culture
In the financial sector, much time and energy are directed to hard controls focusing on financial- and risk management. Experience shows that organisations who consciously manage their culture are more effective and successful in managing risks and reaching their goals, than those who don’t. For this reason, we believe that good risk management cannot exist without due care and attention to behaviour and culture.
Healthy company culture
Conscious and unconscious behavioural patterns determine whether rules and procedures are being followed. If rules and behaviour support are optimally aligned, the desired behaviour is stimulated and the likelihood of mistakes and high-risk incidents is reduced.
We create insight in the patterns of behaviour that are encouraged, discouraged or tolerated by people and systems over time (soft controls). With this knowledge we help you create a healthy company culture, step by step:
Define the mindset and belief that must be present or built within your organisation;
Summarise what you would see people doing if behavioural patterns are supportive;
Reveal the outcomes you will have if this pattern of behaviour is activated;
Stimulate critical shift in thinking;
Create a leadership that is supportive;
Develop competences on different levels to improve responsiveness;
Create a working environment that stimulates the desired behaviour.
Monitor soft controls
We use a measurement of soft controls that is unique, validated and practical in use. We identify what behavioural patterns are supporting or hindering a healthy company culture. We investigate the root causes of weaknesses in the way soft controls work in practice and what needs to change. We help create a starting point for improvement.
Create team effectiveness
Unlocking the potential of people in teams is fundamental for success as problems are too complex for individuals to solve on their own. We stimulate teams to talk and form connections, create alignment within and across teams around common goals and help them share knowledge and resources.
Foster cultural change
A healthy culture defines itself by openness to feedback. We stimulate openness about learnings and help to create regular feedback loops. We discuss safety around mistakes to enhance growth and help identify and monitor the steps that can be taken create a healthy and supportive culture.
Rewire leadership
People do not need to be managed in an healthy culture but they do need to be guided. Leadership responsibility means to create a vision that multiple teams can work towards, to enable teams with the right capabilities and conditions to operate within a network, to set and hold people to standards and to spend time coaching and supporting teams to succeed.
More information
Elke van Tiggelen
Senior Manager Public Sector Consulting
T +31 (0)73 645 68 60
Index
Anti-Money Laundering (AML) and sanctions
Behaviour & Culture
CFO Services
Compliance
Cyber security
ESG Risk Management
Forensics & Technology
Internal Audit
IT Risk Management
Third Party Risk Management
Data Management
Elke van Tiggelen
Senior Manager Public Sector Consulting
T +31 (0)73 645 68 60
More information
Monitor soft controls
We use a measurement of soft controls that is unique, validated and practical in use. We identify what behavioural patterns are supporting or hindering a healthy company culture. We investigate the root causes of weaknesses in the way soft controls work in practice and what needs to change. We help create a starting point for improvement.
Create team effectiveness
Unlocking the potential of people in teams is fundamental for success as problems are too complex for individuals to solve on their own. We stimulate teams to talk and form connections, create alignment within and across teams around common goals and help them share knowledge and resources.
Foster cultural change
A healthy culture defines itself by openness to feedback. We stimulate openness about learnings and help to create regular feedback loops. We discuss safety around mistakes to enhance growth and help identify and monitor the steps that can be taken create a healthy and supportive culture.
Rewire leadership
People do not need to be managed in an healthy culture but they do need to be guided. Leadership responsibility means to create a vision that multiple teams can work towards, to enable teams with the right capabilities and conditions to operate within a network, to set and hold people to standards and to spend time coaching and supporting teams to succeed.
Healthy company culture
Conscious and unconscious behavioural patterns determine whether rules and procedures are being followed. If rules and behaviour support are optimally aligned, the desired behaviour is stimulated and the likelihood of mistakes and high-risk incidents is reduced.
We create insight in the patterns of behaviour that are encouraged, discouraged or tolerated by people and systems over time (soft controls). With this knowledge we help you create a healthy company culture, step by step:
Define the mindset and belief that must be present or built within your organisation;
Summarise what you would see people doing if behavioural patterns are supportive;
Reveal the outcomes you will have if this pattern of behaviour is activated;
Stimulate critical shift in thinking;
Create a leadership that is supportive;
Develop competences on different levels to improve responsiveness;
Create a working environment that stimulates the desired behaviour.
In the financial sector, much time and energy are directed to hard controls
focusing on financial- and risk management. Experience shows that organisations who consciously manage their culture are more effective and successful in managing risks and reaching their goals, than those who
don’t. For this reason, we believe that good risk management cannot exist without due care and attention to behaviour and culture.
Behaviour & Culture